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Community Coordinator

Program Description

Every Child is an unprecedented initiative based on the success of the Embrace Oregon work in the Portland Metro area, which mobilized the faith community to work in direct partnership with the State of Oregon’s Department of Human Services (DHS) to serve vulnerable children and families. Every Child initiative began by asking Oregonians to transform their community through radical and unprecedented support of children and families in crisis. As momentum with Embrace Oregon steadily grew and then exploded, ODHS’ Central Office issued a one-time grant to provide consulting and technical assistance in three other counties in Oregon—Lane, Jackson, and Josephine—as a pilot project. This first expansion effort was exploratory, and its success led to further expansion into other counties in Oregon. Every Child’s statewide brand is owned and managed by The Contingent (Formerly Portland Leadership Foundation)—including oversight of content used for website, marketing materials, and social media—but the local demonstration of the initiative including foster family recruitment and retention, volunteer coordination, hospitality, and meeting tangible needs are operated by a local organization. The leaders of the local organizations make up a statewide learning community.

Every Child Central Oregon (ECCO) was started in 2019. ECCO recruits and trains caring community members in Central Oregon to love, care for, and support vulnerable children and their families. Partnering with community members, churches, local organizations, businesses and ODHS, Every Child works to support vulnerable children and families through ODHS hospitality, education, prevention efforts, meeting tangible needs, and foster family recruitment and support.

Position Summary

The ECCO Community Coordinator will be leading initial contact with new inquiries to Every Child for Central Oregon, CRM management and directing of people to various initiatives. The Community Coordinator will be responsible for managing daily (business days) tangible need requests through My NeighbOR platform in CRM. They will work closely with The Executive Director, Director of Community Investment and Retention Program Manager. Position, measurement, and metrics will be overseen by Executive Director.

Duties & Responsibilities

  • Customer Relations Management System (CRM) – 25%
  • Inquiry Management – 25%
    • Make initial contact with all new inquiries per SOP and email templates.
    • Answer initial questions and share relevant information based on interest.
    • Make referral of inquiries to different programs with key next steps outlined based on inquiries preference for getting involved.
    • Coordinate with team on inquiries that would like to do multiple initiatives.
  • My NeighbOR Management – 50%
    • Check My NeighbOR portal daily on CRM. Log needs into the tracking sheet.
    • Send emails from templates to requestee and requestor of needs.
    • Follow SOP for My NeighbOR to ensure needs outside of scope are referred to other agencies quickly.
    • Send weekly updates to Community Investment Director on needs outstanding and met.
    • Work with Community Investment Director to streamline tangible items on hand in storage units.

Assist ECCO team with administrative tasks and occasional coverage of each other’s roles for vacations.

Required Qualifications & Experience

  • Commitment to the mission of Every Child Central Oregon in association with Every Child Oregon.
  • Ability to articulate a theological position on the importance of the faith community engaging vulnerable children and families.
  • Ability to positively engage diverse groups of leaders from all faith backgrounds.
  • Prefer Bi-lingual in Spanish.
  • Bachelor’s Degree preferred but not required.
  • Exceptionally self-directed and highly motivated.
  • Ability to educate themselves on the Child Welfare System.
  • Ability to develop strong relationships and connections within underrepresented communities.
  • Strong leadership and intercultural skills and ability to train others in these skills.
  • Experience advocating for and supporting churches engaging the community.
  • Effective communicator with strong presentation and writing skills.
  • Strong organizational, administrative, and interpersonal skills.
  • Ability to work in partnership with a wide range of people and organizations.
  • Proficient in basic computer applications (Word, PowerPoint, Excel, Outlook).
  • Committed to doing work in the areas of Diversity, Equity, Inclusion and Trauma.

Hours & Compensation

  • Part time 20-25 hours per week.
  • Position will require evening and occasional weekend hours with occasional travel within the State of Oregon.
  • Position is hybrid with flexible work from home. Must be based in Central Oregon (Deschutes, Crook, Jefferson or Confederated Tribes of Warm Springs)
  • Travel within the state of Oregon 2-3 times per year required for meetings and conferences.
  • Projected pay scale is $22-25 per hour based on experience.
  • Generous benefits package for part-time employees with health, vision, dental, insurance, and 403b (nonprofit version of 401k).

Submit your application

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Screening of applicant materials will begin immediately, and applications will be accepted until the position is filled. For questions, email us at m.williams@everychildcentraloregon.org

**”Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ECCO we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.”

All employment at Every Child Central Oregon is “at will” and may be terminated by either the employee or the employer at any time for any reason, with or without cause, with or without prior notice or warning. Equal employment opportunity and having a diverse staff are fundamental principles of Every Child. Upon hire, the employee agrees to undergo a 90-day probationary period, which provides additional structure, scheduled check in meetings, and opportunities to receive and give feedback to and from the employer.

Equal Opportunity Employer

Every Child mobilizes community to uplift children & families impacted by foster care in Oregon.